![]() ![]() Procedure for returning an item to North Star Moissanite Canada: Stipulated in the "Guarantee" to be eligible for the appropriate refund. All items must be properly returned under this policy and those ![]() We cannot accept any return that show signs of being used. Packaging or boxes and with all the original paperwork. To ensure that your returns are processed in a timely and efficient manner, the item(s) must be returned in new and resalable condition without any scratches or marks, in the original North Star Moissanite Canada has a one-year manufacturer's warranty on all of itsĪll of our jewellery will come with Charles & Colvard's Limited Lifetime Warranty and Certificate of Authenticity card. The warranty does not include theft, loss or disappearance or damage due to improper use or abuse. Moissanite gemstones carry the same Limited Lifetime Warranty as all other Charles & Colvard lab created diamonds for maintaining their optical property of brilliance.Īlterations or enhancement treatments made to Moissanite created gemstones are not supported by Charles & Colvard. ![]() Each stone will be accompanied by aĬharles & Colvard certification as a warranty for the stone's optical properties, fire and brilliance and laser inscribed on the girdle for easy identification. The item(s) should be returned together with the invoice in its original condition, undamaged, not worn, no scratches or marks and have not been resized or altered in any way.Įxceptions: North Star cannot except returns for all full eternity bands as they cannot be resized platinum items as they cannot be reused as well as all custom made jewellery.Ĭharles & Colvard is committed to ensuring the quality and longevity of Classic, FOREVER BRILLIANT™ & and FOREVER ONE™ Moissanite gems. This policy gives our customers peace of mind and ensures complete satisfaction with our moissanite diamonds. If for any reason you are not fully satisfied with your purchase, you may return your order for a full refund ( see exceptions below) less shipping and handling charges incurred and any applicable ring resizing fee within 30 days from the date of receipt. I have already referred several friends to F&B and will be returning again and again for amazing fine jewelry.North Star Moissanite Canada stands behind all of our merchandise sold to our customers. I also love that F&B is a second generation family owned jeweler and small business that I feel good supporting. I feel confident that I will be able to pass this ring down generations and generations. I get compliments every day on my gorgeous ring and no one questions what kind of stone it is. ![]() By choosing the high quality Charles & Colvard Forever One Hearts and Arrows colorless moissanite as my center stone, I was able to get my dream ring without sacrificing cut, color, carat, or budget. Not only was it made with the best materials on the market, it had a delicacy and daintiness that many other models lacked, yet still wowed with the glam showstoppig center stone. After deciding on a micropavé band with a found six prong center for my engagement ring, I looked at several jewelers and knew I'd found the ONE when I stumbled across Fire & Brilliance. ![]()
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